Occasionally some items will be made available for sale at The Upsy Store as a PRE-ORDER. This means that the product hasn't arrived to us yet, but we are offering it for pre-sale, to allow you to secure the stock. These items will be marked as PRE-ORDER, with an estimated date for arrival listed in the item description.
Some super important information regarding PRE-ORDER items:
If you order more than one item, and any one of them is a PRE ORDER, your entire order won't be shipped until everything is in stock. This is important to note. If there are other items you wish to receive right away please place two separate orders, one for the pre-order item and one for the others.
If you purchase an item on pre order, you will still receive a confirmation of your order right away. You will hear from us again when the item is in stock and ready to ship, we will then send you a shipping confirmation. You do not need to follow this up, we promise we haven't forgotten you! We will get in touch if the expected date of arrival of your pre ordered item changes.
The estimated dates for arrival are approximate only. We give the time frames in good faith, but this is sometimes outside of our control and can potentially change. If this is the case, we will notify you via email with an update. If your order is time sensitive we suggest purchasing something in stock and ready to ship.